A light bulb and a laser can use the same energy - but achieve very different results. The difference is coherence. A light bulb spreads light in every direction; a laser focuses it, creating real impact.
From a Customer Success perspective, we see schools investing deeply in cyber safety and student wellbeing. But when that effort isn’t aligned - when leadership, teachers, wellbeing teams, IT, and parents each work from different assumptions - the impact is diluted.
The schools that achieve the strongest outcomes take a clear, top-down approach, grounded in their unique values. When leadership defines not just what they’re doing, but why it matters in their context - what a safe, supportive digital culture looks like for their students, that clarity creates alignment. Staff act with purpose, systems reinforce consistency, and parents understand their role.
By week three, the term is in full swing - making this a natural moment to reset. It’s an opportunity to realign on priorities for the months ahead, while also shaping a longer-term vision for the next academic year.
As your Success team, our role is to champion your school to reach that alignment - turning values into action and effort into measurable impact. The question to ask: is your whole community pointed in the same direction?
A quick heads up for our school's working closely with Suzi, she'll be taking a long overdue break across September into early October. Please ensure you book any urgent meetings prior to 30 August, but note that David and the broader team will of course be ready and able to support you in Suzi's absence.
As always, feel free to connect with us using the following links - Suzi | David.
Suzi & Dave
Informed by Global Insight, supporting Australian schools
While Linewize is part of a global cyber safety community, our focus here is firmly local. Each month, we cut through the noise to share only the cyber safety news, trends and practical tips that matter most for our Australian schools. That means clear, relevant updates you can actually use - from classroom-ready guidance to emerging online behaviours we’re seeing locally - so you can stay informed without being overwhelmed.
We’ve created a plain-English Parent Guide helping schools to engage their parents in the Qustodio school partnership.
The guide is now available in eight languages - Arabic, Burmese, Filipino (Tagalog), Hindi, Mandarin Chinese, Nepali, Punjabi and Vietnamese; helping more families engage in their first language.
Note: Translations were AI-assisted. Please review before sharing; the English version remains the definitive reference.
Download the relevant versions and include them in your parent communications this term.
We’re excited to introduce on-demand Academy training, now available for all Linewize Monitor users.
Designed to support busy school teams, Academy gives your staff flexible, on-demand access to essential training - so they can build confidence in using Monitor, understand alerts, and respond effectively in their own time.
Whether you’re onboarding new staff or refreshing existing knowledge, Academy helps ensure a consistent, school-wide approach to safeguarding.
Next step: Encourage your safeguarding and wellbeing teams to explore Academy and start building confidence in Monitor today.
We’ve reworked and expanded our Monitor Guide for Schools to better support schools at every stage - from initial setup through to day-to-day safeguarding. With enhanced guidance on configuration, alert management, roles and responsibilities, and responding to risk, the new guide helps schools move from simply receiving alerts to taking informed, effective action.
Whether you’re new to Monitor or looking to optimise your current setup, this updated guide provides the clarity, structure, and practical tips needed to strengthen student safety outcomes and make the most of your student monitoring investment.
Classroom Manager
We’re introducing further improvements to the new Claim Student in Classroom Manager, giving teachers and administrators greater flexibility when managing shared learning environments. Staff can now release a student from one active class to another, supporting co-teaching, specialist programs, and behaviour management scenarios. After release, the original class teacher retains monitoring only access while the student becomes available to be claimed by another active class.
Monitor
We’ve improved the Clear All Devices functionality in Monitor, making it faster and easier for admins to manage device lists. Admins can now remove all devices from the table in a single action, without needing to manually clear multiple pages of results - reducing effort and helping ensure outdated or decommissioned devices are removed efficiently. Please note, this action only removes devices from the list view and does not uninstall Monitor. Any active device will automatically reappear when it reconnects.
Classroom Manager
Linewize Filter
We’re improving the way we communicate updates on Linewize Filter re-categorisation requests. In the coming weeks, you'll receive automated email notifications when:
- a content re-categorisation request has been submitted
- a request has been approved
- a request has been declined
This means you'll have better visibility and be better informed throughout the process. If you have any questions or need further assistance regarding a re-categorisation request, please continue to contact our Support team, who will be happy to help.
Qustodio
Qustodio now includes alert severity levels, helping parents quickly identify which activity requires their immediate attention. Based on the type of alert and the child’s age group, severity indicators provide clearer context across the timeline, email notifications, and push alerts - making it easier for parents to stay informed and respond appropriately.
Monitor
In the coming week we’ll be updating Monitor alert categories to improve clarity, reporting, and response to student risk. Your current alerting profiles will continue to work, with new categories mapped automatically. More information to come shortly.
Book your 2026 Success Check In Session. Meeting Link
Planning to launch Qustodio in Term 2?
Book your planning meeting here. Meeting Link
caSPA National Conference 2026 7-10 July
(Hyatt Regency Hotel Sydney)
GM Event - North Western & South Western Networks 24 July
GM Event - South Central Principals 30 July
GM Event - Southern Region Healesville 13 Aug
GM Event - Ballarat ACC Partners & Secondary Colleges
(Deputy Principals) 3 Sept
Suzi's Sydney Road Trip 27 - 31 July
David's Toowoomba Road Trip 12 - 13 Aug
Term 3 Success Webinar (Classroom Management) 26 Aug
Packed with trusted expert guidance to help educators stay informed, navigate the latest online safety trends, and keep students safe.
A helpful resource for school staff and parents alike, this slang guide helps you to understand the language young people are using online, so they can better recognise risks, spot concerning behaviour, and start informed conversations.
By decoding these common terms, it supports stronger trust, communication, and early intervention around online safety.
Looksmaxxing: What parents need to know...
Looksmaxxing is an online trend focused on improving appearance through grooming, fitness, and “self-optimisation.” Risks include unrealistic beauty standards, body image concerns, and exposure to harmful advice or extreme behaviours.
In short: A trend that can turn self-improvement into unhealthy pressure and comparison.
Watch the new sharable Qustodio parent video from the Qustodio team - addressing the challenges parents are navigating with their kids and their device use. Share this resource with your families.
If your school hasn’t rolled out Qustodio to parents yet, reach out to your Success Manager and we’ll help you get things moving. It's easier than you might think!
No matter your question or goal, our Linewize Education team —
Sales, Account Management, Support & Delivery, and Customer Success is ready to help you every step of the way in your school's Cyber Safety journey.
Turning clicks into confidence!
We deliver training, tips, and tricks to help your school get the most from Linewize—and make you look like a Cyber Safety hero.
Support + Delivery
The Techies
Your friendly tech superheroes! From fixing glitches to rolling out new features, we keep your systems flying smoothly.
Your go-to squad for contracts, questions, and all things “how do we do this next?” We help your Cyber Safety plans grow as your school does.
Matchmakers for schools and solutions! We connect schools with the perfect Linewize tools to make digital learning safer and smarter.
Talk to an expert or book a demo. Our Digital Wellbeing experts are waiting to help.