School Name
William Clarke College
Type
Independent, K-12
Location
NSW
As one of the leading independent schools in Sydney, Australia, The Sydney Church of England Grammar School (Shore) prioritises a comprehensive pastoral care program for its students, recognising the importance of digital resilience and fostering positive online relationships. Through character education, the school aims to develop well-rounded individuals by equipping them with essential skills to navigate both the online and offline worlds.
Shore understands that while the online and offline worlds are connected, transferring offline skills to the online space is not easy. So, for them, teaching students the significance of engaging positively and productively in their digital interactions is crucial, especially since much of students’ learning and socialising happens online.
For Shore, education plays a pivotal role in providing these necessary skills. As part of this effort, the school conducts Linewize ySafe sessions to educate students on their online safety, equipping them with relevant skills and promoting responsible digital citizenship.
Shore believes in a holistic approach to student digital wellbeing. And while they were adept in educating students about the online world, they also recognised the importance of equipping their staff with the tools to better help students. A way to do this was by providing them with visibility into what their students were doing online.
As with most schools, Shore had a significant challenge in gaining visibility into students’ online activities. They recognised that incidents often took place in spaces that were inaccessible to staff, and although they worked with families and the students themselves to gain insights, this resulted in an incomplete picture.
As a result, staff were unable to intervene effectively, and implement solutions that addressed the problems they were seeing, without considerable time spent investigating, which took them away from their core responsibilities.
"It’s really challenging to get visibility on what happens online with your students. These things are happening in a place you don't have access to. Which means you spend so much time time trying to find out ‘things’, they often you don’t get the opportunity to act appropriately and help what student."
Data is an integral part of Shore’s pastoral care and wellbeing strategy. It helps them identify potentially concerning or risky trends and patterns of behaviour, enabling them to intervene in a timely way.
The availability of granular data also substantiates conversations and better informs their student support intervention plans. Findings from trend data assist the school to source speakers with relevant expertise and to implement initiatives that address specific student concerns.
In addition to academic and absenteeism information that most schools collect, Shore now also gathers specific insights from their Linewize solutions around what their students are searching for, who may be potentially at risk and how they are tracking in the online world.
Linewize Monitor helps them understand the context and interactions their students are having. A human moderator assesses cases that need immediate attention and promptly notifies the school if necessary.
By understanding the broader context of each student’s situation, the school is able to tailor effective recommendations to help get students back on track. In certain cases, they may request additional details from the student, consult with parents, involve other teachers, or engage relevant students connected to the situation. This collaborative approach ensures the identification of the most suitable resolutions, tailored to each student’s unique circumstances.
Data analysis enables Shore to measure the effectiveness of its pastoral programs. Examining the frequency and themes of online incidents has helped the school refine and enhance its strategies, ensuring they align with the evolving needs of each individual student.
Shore understands that a holistic strategy must empower the whole school community to be an instrumental partner in the digital safety and wellbeing of their students. The school equips parents and guardians with relevant information, guiding them to have regular conversations with students. This has helped foster a collaborative environment at Shore, where everyone works together towards the students’ overall wellbeing.
When William Clarke's executive team began reviewing its digital strategy, they didn't start with a shortlist of products, they started with a question: how can our tools best support students in becoming extraordinary learners?
BYOD had felt like the obvious choice. Families supplied the hardware, the school sidestepped the cost, and on paper, it was simple. But the reality in the classroom was messier. Teachers adjusted lessons around varying device capabilities. Students with older or lower-spec hardware fell behind. Security patching was inconsistent. And students whose families could afford better devices quietly had a different experience to those who couldn't.
The move to a unified, managed Windows Lenovo 2-in-1 programme wasn't just an IT call, it was framed from the outset as a question of equity.
When every student uses the same device, same specs, same software, same security baseline, the gap closes, not just in what students can access, but in how teachers can teach. Lesson plans no longer need to accommodate device variables. Technical troubleshooting drops. And the cognitive load on already-stretched educators gets lighter.
"Every hour I used to spend fixing a student's device is an hour I get back for actual teaching and feedback. That's the real return on this."
- Classroom Teacher
Managed devices didn't just fix hardware inconsistency, they had an impact on the classroom itself. Since moving to managed devices and implementing Linewize, teachers reported students are noticeably more focused, simply because the distractions inherent in unmanaged devices have disappeared.
The Classroom Manager tool gives teachers real-time visibility into student screens, allowing for a quiet redirection rather than a walk across the room to "catch" someone off-task. Getting the framing right mattered as much as the tool itself. William Clarke was deliberate about presenting Classroom Manager as a way to help students stay on track, not as a "gotcha" surveillance system, aligning its use with the school's restorative approach to behaviour management. Messaging was carried by the staff responsible for behaviour and wellbeing, such as heads of year, rather than IT alone, so it would land as a cultural norm rather than a policy handed down.
After a term of implementation, there was a positive shift in classroom dynamics. Teachers have said that students are more focused on their work and less distracted by their devices compared to the previous "cat and mouse" dynamic where students would play games during class.
One of the more deliberate elements of the model is what happens when students go home. Through a partnership using Linewize and Qustodio parental controls, William Clarke extended its digital safety framework into the home. Families received a safety licence, giving parents the tools to manage screen time and filter content outside school hours, and the confidence that their child's digital environment didn't suddenly change at 3pm.
"Knowing the same safeguards follow my daughter home means we're not undoing at 4pm what the school built during the day."
- Parent, William Clarke College
This matters because the risks don't stop at the school gate, and parents who feel equipped are far more likely to reinforce the school's approach than work against it. Sitting alongside this is the school's "Look Up" initiative, a deliberate push to ensure technology serves human connection rather than replacing it, encouraging students to be present with each other and to see the device as a means, not an end.
Extending safety at home also meant closing a gap schools have long struggled with: students bypassing network-level filtering by hotspotting off their mobile data. Because Linewize's filtering runs on the device itself rather than the school's network, students get the same filtered experience no matter what connection they're using, and wellbeing teams get faster, more reliable alerts since monitoring is no longer tied to being on the school's Wi-Fi.
Transitions like this rarely go smoothly without deliberate effort, and the difference at William Clarke wasn't the hardware, it was how the school brought its community with it. Information evenings, webinars, and personalised distribution sessions gave each student their device individually, turning what could have been a logistics exercise into a moment of ownership and responsibility. Every decision was framed not as "here's what we're doing," but "here's why, and here's what it means for your child."
The result was a community that understood the change, not just one that had been told about it.
"We didn't want families to just be informed. We wanted them to actually understand why we were doing this, that's a different kind of buy-in."
- Executive Team, William Clarke College
Strip away the planning, the communication, and the partnership frameworks, and what's left is straightforward: teachers who can teach, students who can focus, and families who feel like partners rather than bystanders. That's not a technology outcome, it's a human one. The tools made it possible. The thinking behind them made it real.